About the Author

Ken Cole
SPS Consultancy

Ken Cole has worked in senior positions in both the public and private sectors and was one of the founding Directors of SPS in 2001. He recently completed a three year secondment as Director of the London Centre of Excellence. Ken has thrilled many public and private audiences with his incisive analysis, robust delivery and his belief in 'telling it as it is'. His blog is a regular commentary of the improvement and efficiency agenda.

Make sure you pay a frequent visit to find out Ken's latest thoughts on the workings of government, the latest policy initiatives and much more...

Recent Blog Posts...

Hijacking Procurement
Ken Cole
Mar 25, 2013
Mr Pickles uses the 'P word'.
Ken Cole
Mar 07, 2013
Haringey Leads London
Ken Cole
Feb 14, 2013
Time to rethink Supplier Evaluation
Ken Cole
Aug 30, 2012
Smoke and Mirrors in Whitehall!
Ken Cole
Jul 12, 2012
Collaboration at its best
Ken Cole
May 25, 2012
Latest Procurement Card Scare
Ken Cole
Mar 21, 2012
iESE - a model for a Big Society?
Ken Cole
Mar 06, 2012
I wandered lonely as a Cloud
Ken Cole
Feb 03, 2012

Squaring the circle on outsourcing

Dec 12, 2011

An interesting article can be found on The New Statesman rolling blog concerning outsourcing in local government. The basic sentiment as one would expect is to reject outsourcing as a source of all evil. Life is never as black and white as that so outsourcing cannot be dismissed simply on ideological grounds, but hold on a moment. The author, Kate Belgrave, examines the contrasting financial performances of certain outsourcers including Capita and Mouchel. Game on!

The overwhelming conclusion that the reader draws from the blog is that local government are no good at specifying or letting outsourcing deals. The work that the London Supplier Relationship Development project developed over the last three years on information arbitrage and understanding the commercial drivers behind big outsourcers and the techniques that they use in winning business is in urgent need of a wider audience. Interestingly, only Stirling Council has picked this up in their Make or Buy programme.

Unless and until local government starts to wise up on outsourcing and rises above stale ideological arguments as to the merits of private v public, two things are certain. The profits of the likes of Capita will increase, and there will be more Southern Cross and now Mouchel moments in the 2012 pipeline!


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